The AI Layer for
all your engagement

ANY WEBSITEANY INDUSTRYZERO HALLUCINATIONS
Get startedSee how it works

Our experience

H&MBudvarNaviSaviWTM LondonI Feel Slovenia
H&MBudvarNaviSaviWTM LondonI Feel Slovenia

Suitable for Travel Agencies

AI
AI Concierge
Message...
WHY NOT OFF-THE-SHELF

Your customers want self-service.

81% of customers prefer to solve issues on their own before contacting support. But generic chatbots that hallucinate or give wrong answers destroy trust instantly — and damage your brand.

Gartner, Customer Service & Support Survey, 2023

The AI Layer difference

Deep Personalization

Trained on your products, pricing, policies, and tone of voice. Not a generic chatbot — a specialist that knows your business inside out.

Brand Voice & Design

Custom UI that matches your brand identity. Every response reflects your tone, values, and communication style — not a white-label widget.

Brand Safety Monitoring

Real-time monitoring ensures your AI never goes off-script. Automated guardrails catch hallucinations before they reach your customers.

Ongoing Support & Optimization

We don’t just deploy and disappear. Continuous tuning, conversation analysis, and weekly performance reviews keep your AI improving.

99.9% Uptime Guarantee

Enterprise-grade infrastructure with redundancy built in. Your AI is always on, even during peak traffic — when you need it most.

Full Data Ownership

Every conversation, lead, and insight stays yours. Export anytime, integrate with your CRM, and maintain complete control over your data.

Request Your Personalized AI Layer

Custom-built for your brand. Live in weeks, not months.

The Gap

Information doesn't engage.
Conversations do.

Your business has deep expertise — courses, products, services, providers. It's all on your website. In pages. In PDFs. In databases. But your visitors don't read pages. They want answers.

0%

of potential sales are lost because visitors can't find the information they need

Forrester Research

0%

of users abandon tasks when they can't find the right product or service

Baymard Institute

3x

higher conversion rates with conversational AI vs. static web forms

Drift & Heinz Marketing

HOW IT WORKS

From raw data to qualified leads.

Four stages. Fully automatic. No manual intervention required.

01INGEST

Feed it everything.

Destination guides, hotel inventories, FAQs, PDFs, URLs. Your knowledge base — in whatever format it lives. The AI Layer chunks, embeds, and indexes it automatically.

  • —JSON, CSV, PDF, HTML, and plain text ingestion
  • —Automatic chunking with metadata preservation
  • —High-dimensional semantic vectors
  • —Incremental updates — add new data anytime

destinations.json

1.2 MB

packages-2025.pdf

3.4 MB

/hotel-partners

crawled
Processing...100%

Indexed: 1,847 sections

02UNDERSTAND

Every question finds the right answer.

When a visitor asks a question, semantic search finds the exact context — not keyword matches. The AI understands meaning, not just words.

  • —Semantic vector search, not keyword matching
  • —Most relevant context automatically retrieved
  • —Source attribution on every response
  • —If it’s not in the data, it doesn’t make it up

QUERY

“beach holiday in Greece for 6 people under €1200 each”

Beach resorts in Crete, July availability

0.94

Group packages under €1200pp — Greek islands

0.91

Corfu all-inclusive family resorts

0.87
03ENGAGE

Conversations, not pages.

Real-time streaming responses. Formatted with headings, lists, and bold text. Like talking to your best employee — one who knows everything and never takes a break.

  • —Sub-500ms first-token response time
  • —Real-time streaming responses
  • —Markdown formatting — headings, lists, bold
  • —Multi-turn memory across the conversation
Streaming response...

04CONVERT

Every conversation is a lead.

The AI doesn’t just chat. It listens for buying signals. Destination mentioned? +1. Budget shared? +1. Phone number given? +2. Every lead scored 0–10 and prioritized for your sales team.

  • —Automatic contact extraction — no forms needed
  • —Deterministic 0–10 lead scoring in under 10ms
  • —AI-generated conversation summary for sales
  • —Priority routing: hot, warm, nurture, browse

John Smith

john@example.com · +44 7700 900123

8
HOTScore: 8 / 10

Group of 6 seeking beach holiday in Greece, mid-July. Budget €1200pp. Interested in Crete. High purchase intent.

EmailPhoneDestinationDatesBudget
INDUSTRIES

Built for industries with depth.

Any business where users need guidance, not just search results.

Travel & Tourism

500+ destinations. 1,000+ packages. Your visitor scrolls three pages and leaves.

“Beach holiday in Greece for 6 people in July”

Learn more

Events & Marathons

Registration opens. 40,000 people, same 15 questions. Your team drowns.

“Where do I collect my race kit on Saturday?”

Learn more

Healthcare

300 providers. 40 specialties. Patients can’t figure out who to see.

“Sports medicine doctor near me who takes BUPA”

Learn more

Education

500 courses across 12 departments. Students can’t navigate the catalog.

“Data science masters for career changers”

Learn more

Real Estate

Thousands of listings. Buyers can’t articulate what they want in a filter.

“3 bed near good schools under 400k”

Learn more
UNDER THE HOOD

Purpose-built retrieval architecture.

Four stages. Every response grounded in your data.

01
1,000+ dimensions

Embed

Every query is transformed into a high-dimensional semantic vector — capturing meaning, not just keywords.

02
Sub-50ms retrieval

Search

The most relevant content from your knowledge base is retrieved via semantic vector search.

03
Streaming response

Generate

The AI composes a response grounded entirely in retrieved context — no hallucinations.

04
< 10ms scoring

Score

Every conversation is scored 0–10 in under 10ms — deterministic lead scoring with zero latency.

Built on proven retrieval architecture. Your data is embedded, searched semantically, and used as context for every response.

Deep-dive into the engine
INTEGRATION

Live in five minutes.

One script tag. No code changes. No developer needed.

<class="text-text-primary">script
  src=class="text-accent">"https://cdn.codnity.com/embed.js"
  data-api=class="text-accent">"https://api.codnity.com"
  data-key=class="text-accent">"your-api-key">
</class="text-text-primary">script>

Works on:

WordPressShopifyWixSquarespaceNext.jsReactAny HTML page

Or use the REST API for custom integrations. Get in touch →

TRUST

Trustworthy by design.

The AI Layer is built for accuracy, safety, and data sovereignty.

Zero hallucinations

Our retrieval architecture ensures every response comes from your actual data. If it’s not in the knowledge base, the AI says so.

Prompt injection defense

Built-in protection against manipulation attempts. The AI cannot be tricked into revealing its instructions or going off-topic.

Your data stays yours

Your knowledge base lives in your own database. We don’t store, train on, or share your data. GDPR-ready architecture.

Ready to make your website intelligent?

Join businesses using The AI Layer to engage visitors and convert conversations into qualified leads.

Get started